Privacy Policy

Introduction

At VeriPay, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and applications (collectively, the “Service”).

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

Information Collection

Personal Data

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you:

  • Register for an account
  • Complete a transaction
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form
  • Engage with our customer support

The personal information we may collect includes:

  • Name, email address, and contact details
  • Billing and payment information
  • Transaction history
  • Communication preferences
  • Device and usage information

Non-Personal Data

We may also collect non-personal identification information about users whenever they interact with our Service. This may include:

  • Browser name
  • Type of computer or device
  • Technical information about users’ means of connection to our Service
  • Operating system
  • Internet service providers
  • Other similar information

Use of Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service
  • Improve, personalize, and expand our Service
  • Understand and analyze how you use our Service
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, and marketing purposes
  • Process transactions and send related information
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or rent users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

We may share your information with:

  • Service providers who perform services on our behalf
  • Financial institutions and payment processors to facilitate transactions
  • Legal authorities when required by law or to protect our rights
  • Business partners with your consent

Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. We use industry-standard encryption technologies when transferring and receiving consumer data.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

User Rights

You have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to rectify inaccurate personal information
  • The right to request the deletion of your personal information
  • The right to object to the processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the “Contact Information” section.

Cookies and Tracking

Our Service may use “cookies” to enhance user experience. A cookie is a small piece of data stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

International Users

If you are accessing our Service from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia where our servers are located. By using our Service, you consent to the transfer of information to Australia and the use and disclosure of information about you as described in this Privacy Policy.

Policy Changes

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: support@veripay.com.au

Last updated: June 16, 2025